Important Changes

Discussion in 'Latest News & Information' started by yeSsi.uK, Oct 31, 2016.

  1. yeSsi.uK

    yeSsi.uK Gaming Director Gaming Director Board of Directors

    Country:
    United Kingdom
    Joined:
    Feb 4, 2015
    Gender:
    Male
    important.png
    Over the last two weeks our community has been hit hard by a number of factors both internally and externally. I am sure you would of heard a lot of gossip from players and admins as to what has actually been going on. Today, I will explain everything. To correct the problems, I solely took the decision to take the website offline until everything could be fixed. I apologize about the downtime and leaving you, the players, in the lurch as to what was going on.

    Two weeks ago I made the decision to massively alter the administration setup here at RainBox Gaming. The changes were to rectify the possibility of abuse of power and to alter the permissions some of our admins had received which went above and beyond what I believe they should of had. I did these changes behind everyones back, bar two admins, because I needed help to make these changes both on the servers and on the website quickly without alarming anyone as to what was going on. This was to stop the abuse of power from taking place half way through the amendments. This inevitably was the downfall in my plan. I should of kept the higher ranked admins informed as to my decision, but I didn't.

    Not at any stage was I looking at removing full admin rights to any players immediately and nor was I trying to throw away the hard work that any one had ever done for me. I truly appreciate the great effort our team does both online and offline for the benefit of RainBox Gaming. Thank you. I was simply resolving an issue I knew had escalated out of control and needed to be fixed it immediately.

    Shortly after the amendments had been made, a lot of the admins and players found out and a storm soon brewed up. This was mostly towards the fact that I had not kept the higher ranked admins informed of this change. Again I admit it was wrong to not keep them in the loop, but at the time it was to protect the core of RainBox Gaming in quick fasion.

    Ultimately, the amendment phase proved not be tough enough and certain admins decided they would use what permissions they still had after the amendments to benefit themselves, or harm the community. One player (b3none) in particular took it upon himself to decide he wanted to undo all the hard work we have done and delete the entire forum / website through his control panel.

    This is exactly the sort of admin abuse we had set upon removing during the amendment phase. The level of permissions some users had was far beyond what we first believed. No one other than myself should be able to do this for the goodness of RainBox Gaming. To stop any further abuse taking place and to rectify the issues, I took the quick decision to take the website offline to try and restore backups.

    Roll on 1 week, the website is still offline and now the VIP database is missing due to a MySQL corruption error. We had just lost every VIP on our database so I had to reinstall the MySQL server. The problem is we only have a very old backup of the VIPs. I went ahead and imported this old backup and added any new VIP that should have the rights from PayPal logs and inventory history. As of today if anyone believes they should have VIP access please PM me with the donation dates to make it easier to authorise you being added.

    A further week on the website is still offline mainly because I am thinking what to do with the admins This means who to trust on the admin side of things, after a main administrator had decided to delete the website and plague me with trust problems. Because the game servers were still running, I still needed admins. A few admins that were left still had permissions from the old VIP backup, and this is where more admin abuse occurred.

    A number of administrators (fxckboy, Harry, and co) all decided they had enough and began to ban permanently an excess of 50 people from RainBox Gaming for no reason. This was quickly brought to my attention from a number of players and admins. This was quickly rectified by banning the culprits and removing the permanent bans from the players. Because of this, I had to make a decision quickly to remove all admins I felt were involved and / or may commit admin abuse to match. The end result was to remove the entire EU admin team.

    During the removal of the EU admin team, I had not kept them informed. This is mainly because I wasn't at home to talk to everyone, but also because I had to make the decision quickly under what limited information I had. The admins who wanted to still be a part of RainBox Gaming quickly shone to light, and the ones who didn't made themselves known quite clearly. You will know who you are. At no point did I ever tell anyone I was removing them, because until I had the information needed, it felt like it wasn't the right thing to do. If any admin does want to come back, you are free to talk to me personally.

    It had come to my attention today that a number of the ex admins here at RainBox have started their own community. Sadly, they have also decided to use an exact copy of the RainBox Gaming servers they had when under our name. This is highly frowned upon from every community owner out there. To steal plugins and setups that another community has payed for and put thousands of hours into really is saddening to believe. Time will tell as to what comes from this new community, and deep down I do wish them the best. However, it is sickening to learn they have copied file for file something I have worked so hard on. :mad:

    So today.. where does that leave us. In a very fine place!
    Today I reinstated the website and got our VIP system now automated which is fantastic news for all the new VIPs who join us! By the linking of Steam and our websites, it enabled our system to add users directly to our VIP database instantly. This means no more waiting around for your VIP to be activated. Further more, we have added a number of new additions to the website. We have a lot more planned in the future :)

    Our game servers are still online and our player base is growing at the same pace as of 2 weeks ago. This is great to see, so thanks for continuing to play on them! In the next couple of weeks new plugins and additions will be made to further improve the RainBox Gaming servers. We will be adding more servers in more locations as well as sprucing up the place a little.

    However, the big change will come in the form of new admins! We are going to be recruiting new admins very shortly with a crack new administration team who are willing and eager to get RainBox back to the place it belongs... at the very top!

    I hope you understand a little more from this post now that you have all the information you need> Everyone isn't perfect and I can only apologize for not doing what I needed to do the right way. However, moving forward RainBox Gaming is in the right place and in right trusting hands once again.!

    Stay online, play RainBox Gaming.

    Thanks,
    yessi.uK
     
    #1
    Last edited by a moderator: Oct 31, 2016
    CrusTi, Griffin, Jay and 6 others like this.
  2. Tokae

    Tokae Board Of Directors Board of Directors

    Country:
    Canada
    Joined:
    Oct 14, 2015
    Gender:
    Male
  3. Noxation

    Noxation Well-Known Member

    Country:
    Canada
    Joined:
    Jul 29, 2016
    Gender:
    Male
    TLDR:

    It's going to be a hell of a lot better then it was in the previous month(s).
     
    #3
  4. OwNaG3

    OwNaG3 US Community Manager Community Manager

    Country:
    United States
    Joined:
    Oct 6, 2016
    Gender:
    Male
    :D Looking forward to helping you guys any way I can! :D
     
    #4
    HaZe likes this.
  5. Ultra

    Ultra EU Community Manager Community Manager

    Country:
    United Kingdom
    Joined:
    Jul 9, 2016
    Gender:
    Male
    Looks good
     
    #5
  6. Dragoon™

    Dragoon™ Full Member

    Country:
    Belgium
    Joined:
    Jun 18, 2016
    Gender:
    Male
    I think it's time to come back from the shadows.
     
    #6
    Kryptotek, HaZe, Ultra and 1 other person like this.
  7. Matthew

    Matthew Board Of Directors Board of Directors

    Country:
    United States
    Joined:
    Oct 30, 2015
    Gender:
    Male
    Great post, I am glad that finally all of this over and we have learned from the past. I am ready to get RainBox Gaming back to the top!
     
    #7
    HaZe and Ultra like this.
  8. Antman

    Antman Server Administrator

    Country:
    United States
    Joined:
    Sep 19, 2015
    Gender:
    Male
    Excited for these new changes :D
     
    #8
    HaZe likes this.
  9. HaZe

    HaZe VIP Member

    Country:
    United Kingdom
    Joined:
    Apr 12, 2016
    Gender:
    Male
    Hope everything gets back to normal and a new/old admin team help to make the community great again. :)
    Glad to be back!
     
    #9
  10. HaZe

    HaZe VIP Member

    Country:
    United Kingdom
    Joined:
    Apr 12, 2016
    Gender:
    Male
    It also feels bad that most off the abusers were all from the EU side of the team, I thought they were better than that.
    P.S : Also depressing that I cant help :'(
     
    #10
  11. TotallyNotHerro

    TotallyNotHerro Moderator

    Country:
    United States
    Joined:
    Feb 18, 2016
    Gender:
    Male
    Life is a series of experience, each one of which makes us bigger, even though sometimes it is hard to realize this. For the world was built to develop character, and we must learn that the setbacks and griefs which we endure help us in our marching onward.
    -Henry Ford
     
    #11
    yeSsi.uK and Matthew like this.
  12. inf3ct

    inf3ct VIP Member

    Country:
    United Kingdom
    Joined:
    Jun 5, 2016
    Gender:
    Male
    Go yeSsi :p
     
    #12
    Antman likes this.
  13. inf3ct

    inf3ct VIP Member

    Country:
    United Kingdom
    Joined:
    Jun 5, 2016
    Gender:
    Male
    o_O tell me you haven't memorised that please
     
    #13
  14. smug

    smug New Member

    Country:
    United Kingdom
    Joined:
    Feb 6, 2016
    Such a shame that people abused their powers, but I've no doubts that Yessi and the new admin team will make rainbox much better :D
     
    #14
  15. johnnyviolent

    johnnyviolent New Member

    Country:
    Canada
    Joined:
    Jun 19, 2016
    well, that's unfortunate. but congrats to the new community manager (and head community manager)
     
    #15
    Matthew likes this.
  16. TotallyNotHerro

    TotallyNotHerro Moderator

    Country:
    United States
    Joined:
    Feb 18, 2016
    Gender:
    Male
    No, but its a good quote :D
     
    #16
  17. inf3ct

    inf3ct VIP Member

    Country:
    United Kingdom
    Joined:
    Jun 5, 2016
    Gender:
    Male
    Thank goodness I thought you were clever, you would be the only one on Rainbox :p
     
    #17
  18. nivek

    nivek Moderator

    Country:
    United States
    Joined:
    Dec 31, 2015
    Gender:
    Male
    i wanna die.
     
    #18
    inf3ct likes this.

Share This Page